PRIOR AUTHMONITOR

Follow the rules. Understand the workflow. Protect access to care.

Coverage desk

Clinical Criteria

Source-backed reporting and analysis connected to the companies, capabilities, authorities, and operating domains it affects.

DrFirst auto-answered PA questions need source-and-edit lineage

DrFirst describes electronic prior-authorization workflows that can answer payer questions from available clinical information. Each proposed answer still needs a traceable source, question version, clinician edit history, submitted value, and payer response before it can support an accountable authorization record.

Case Health outreach logs need document-receipt reconciliation

Case Health says its provider-outreach agent can request missing clinical documentation and log attempts with summaries, timestamps, and requested items. An outreach record can support follow-up, but it is not evidence that the right document was received, matched, complete, authorized, or ready for review.

An MCG review record needs dated clinical-fact and criteria provenance

MCG says CareWebQI gives payer reviewers access to regularly updated care guidelines and a workflow for saving member-specific clinical decision documentation. A saved review remains defensible only when it preserves which clinical facts and guideline version the reviewer actually used at that point in the episode.

Anterior's reasoning log is not the payer determination

Anterior describes modular AI for clinical workflows, utilization-management tasks, immutable audit and AI reasoning logs, and human-in-the-loop collaboration. Those records can support review, but the payer determination still needs the applicable request, policy, evidence, authorized reviewer, scope, reason, and notice.

Cohere connects utilization management and payment integrity—but authorization is not a claim decision

Cohere Health presents payer clinical operations spanning prior authorization, utilization management, appeals, care, quality, and claims-related work. Connecting those records can reduce blind handoffs, but a prior-authorization result does not by itself determine eligibility, coding, contract terms, payment policy, or final claim disposition.

InterQual criteria support medical review—they do not define every payer policy

Optum documents evidence-based InterQual content across medical and behavioral health and separate delivery technologies for review. A licensed criterion remains one review input; the payer's benefit, policy, population, exception, and decision authority still need their own record.