PRIOR AUTHMONITOR

Follow the rules. Understand the workflow. Protect access to care.

Coverage desk

Payer Intelligence

Source-backed reporting and analysis connected to the companies, capabilities, authorities, and operating domains it affects.

Aetna contract metrics need a declared weighting method

Aetna's 84-page 2025 disclosure presents medical-service prior-authorization percentages by Medicare Advantage contract. Any multi-contract result must name its contract roster, aggregation question, compatible weight for every included value, missing-data rule, and calculation version; the PDF does not provide request counts for a volume-weighted payer total.

UHC requirement files need plan-and-date version control

UnitedHealthcare publishes plan-specific advance-notification and prior-authorization resources and directs professionals to check by member in its portal for the most accurate response and a Decision ID. Operations teams need to preserve which plan, service, effective-date file, and member-specific result governed each request.

Humana's zero-day median is not a same-day prior-authorization guarantee

Humana's 2025 report for Medicare Advantage contract H4461 shows a zero-day median alongside a one-day mean for standard requests and a zero-hour median alongside a five-hour mean for expedited requests. A median describes the middle observation—not every case or a service commitment.

Cigna separates referrals, predeterminations, and precertification

Cigna's provider page assigns different purposes, requirements, channels, and decision limits to three related workflows. Treating them as one authorization status loses the payer and provider responsibilities that control the request.